Drive performance and support delivery

At the heart of helping businesses become more efficient and streamlined, Business Excellence take a fundamentally pragmatic approach. By working in partnership with our colleagues and customers, we’re able to get a complete understanding of their business needs and come up with a suitable solution that hits the mark. 

What we do

Identifying opportunities to progress the way companies function is at the core of Business Excellence. Whether it’s improving safety, streamlining services or creating greater value for stakeholders, we consider a set of principles designed to pinpoint inefficiencies and determine solutions.

Put simply, we’re tasked with spotting opportunities for improvement and effectively implementing change across the end-to-end processes for our customers. And our group-wide Business Management System (BMS) is our assurance that the changes we implement create real value and meet the brief every single time.

What’s in it for you?

Sharing your insights and offering effective solutions is central to a role in Business Excellence and that will be something that really excites you. As part of the team, you’ll be in a unique position to deliver continuous improvement, drive and deliver change and have a fantastic impact across the whole of National Grid.